Report a Fault

Please note only lighting columns are shown on the interactive map, if you wish to report a fault on a sign or bollard please call freephone 0800 068 4145


Interactive Map Show Instructions

Toggle On/Off:     Clustering     Faults Only

Legend of light icons

Baselit Bollard Icon  Baselit Bollard Belisha Beacon Icon  Belisha Beacon
 Board Pole Central Beacon Icon  Central Beacon
 DNO PILLAR Ext Lit Sign Icon  Ext Lit Sign
Feeder Pillar Icon  Feeder Pillar F-Path Lit Bol Icon  F-Path Lit Bol
Ground Flood Icon  Ground Flood High Mast Icon  High Mast
Int Lit Sign Icon  Int Lit Sign Pole Light Icon  Pole Light
Privately Owned Icon  Privately Owned Street Light Icon  Street Light
Subway Light Icon  Subway Light Wall Light Icon  Wall Light

Having trouble?

If you are having trouble using the interactive version then use our standard tool.

Use the standard tool

Thank you very much for reporting this fault. Your report has been recorded and the item will be scheduled for repair.

Your fault report reference number is:

Please make a note of this number as you will need it to check the status of your fault report in the future.


Sorry, the report was not sent. Please try again.

Saving, please wait

This is an emergency fault. Please call our emergency hotline on 0800 068 4145.

Please quote Unit Ref:  for further assistance.

Thank you.